Home and Community Care Services

Home > Home and Community Services > Home Care Packages

Home Care Packages

The Home Care Packages (HCP) Programme is designed to help older people with complex needs to live independently in their own homes for as long as possible.

A Home Care Package provides a co-ordinated package of services tailored to meet your specific care needs.

Home Care Package Level 1  – basic care
Home Care Package Level 2 – low level care
Home Care Package Level 3 – intermediate care
Home Care Package Level 4 – high level care

Special needs groups

Aboriginal and/or Torres Strait Islander
Culturally and linguistically diverse
People who live in rural or remote regional areas
Financially or socially disadvantaged people
Homeless or at risk of becoming homeless
Parents separate from their children by forced adoption removal
Lesbian, gay, bisexual, transgender and intersex people

Special services

Mental health
Terminal illness
Respite care
Wellness and reablement
Assistive technology

Hours of operation

Weekdays 6:00 AM - 7:00 PM
Public holidays
24/7 care (incl. overnight stays)
Surcharges apply for services available outside our normal training hours.


There are no minimum age requirements or residency restrictions, but Home Care Packages are not intended for visitors to Australia or people requiring temporary or short-term care.

You may be eligible for a Home Care Package if you are:
• an older person who needs coordinated services to help you to stay in your home
• a younger person with a disability, dementia or other special care needs that are not met through other specialist services

What's Next?

The Home Care Package Programme and Commonwealth Home Support Programme, provided by McLean Care, are funded by the Australian Government Department of Health. Although funding for these services has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.

Some of the services you may access through a Home Care Package

Personal care assistance:
Help with bathing or showering, dressing and undressing, hair care and going to the toilet

Domestic assistance:
Household jobs like cleaning, clothes washing and ironing

Nutrition, hydration, meal preparation and diet:
Preparation of nutritious meals or we can make you a meal and provide assistance with feeding

Social support and transport:
Taking you shopping or to your GP or just providing you with company for a chat

Nursing care:
Our qualified nurse will come to you to dress your wound or provide continence advice

Mobility and dexterity:
Assistance to purchase and use walking aids and mechanical lifters

Assistive technology:
Assistance to stay safe by using safety aids such as alarms, ramps and support rails

Case management:
Includes development of your Care Plan, your individualised budget and ongoing management of your services

Package supplements – the Dementia Supplement for people with dementia and the Veterans Supplement for veterans with an accepted mental health condition are available with any of the four levels of Home Care Packages. Your care provider will apply for the subsidies and ensure you meet the eligibility criteria.

Why Choose McLean Care

> Approved by Australian Government to provide aged care services
> Accredited high standard of care
> Award winning, professional, trained staff
> All staff hold current police checks
> Non-profit organisation with no religious affiliation
> Experienced rural and regional provider
> Provide innovative, technological care solutions

Important Links

> Home Care Packages 

> Commonwealth Home Support Programme

> Veterans’ Home Care

> Fee for Service Care Calculator

Community Events

When you want the best Home and Community Services

McLean Care® have been delivering home and community services in the Inverell and Tamworth communities since 2001. we are here to help you navigate the sometimes complex areas surrounding aged care services, and give you peace of mind and the confidence to make the decisions that are right for you.

Our passionate and caring team will be able to walk you through the entire process, giving you all of the information that you need, based on your unique circumstances.

McLean Care® is here to:
• Help you find out what care services are available.
• Assist you to register with My Aged Care – the government website you must register with to obtain subsidised care services.
• Find out about costs and help you choose your services.
• Provide high quality services that support your independence.

Our priority is to enable you to achieve your identified goals and maximise your independence and enhance your quality of life.
Learn more about us >

How can we help you today?

Let's start the conversation

We’re here to help you every step of the way. From working out the right type of care you'll need, to guiding you through the aged care application process and working out what you can afford and what you can expect. Let’s get you started – give us a call – we’re great listeners!

Call 1300 791 660

The aged care checklist

Finding the right care and services is a step-by-step process. Choosing the right care can seem complicated and difficult to know where to start. That’s why we’ve put together some practical advice to guide you through the aged care process so that you can start receiving the help you need sooner.

When should I plan for care?

No-one likes to think of themselves as getting ‘old’, but honestly, the sooner you start thinking about your time beyond retirement, the more choices you’ll realise you have, and the more prepared you’ll feel. It’s all about planning ahead, and making decisions about how you want to live your life so you can stay in control of your future. So, there's no time like the present

Join the conversations and stay connected with McLean Care®

Our Locations

Inverell Residential Care - Ph: 6721 7300
67 Killean St, Inverell NSW 2360
Inverell Community Care - Ph: 1300 791 660
94‐100 Byron St, Inverell NSW 2360
Kolora - Ph: 6779 1922
8 Prisk St, Guyra NSW 2365
Tamworth Community Care - Ph: 1300 791 660
Suite 1, 11‐15 Dowe St, Tamworth NSW 2340
CWA House - Ph: 4691 1130
21 Cherry Street, Oakey, QLD 4401
We recognise The Gomeroi People [custodians of the land around Gunnedah, Tamworth, Inverell, Tingha and Ashford]; and The Giabal and Jarowair Peoples [custodians of the land around Toowoomba and the Darling Downs].

How can we help you today?

Full name*

Email address*

How can we help?*