STEP 1: Find out if you are eligible
To find out if you are eligible for subsidised support under this programme, you will first need to contact My Aged Care on 1800 200 422.
STEP 2: Get your Home Support Assessment
If you are eligible, you will be contacted by the Regional Assessment Service (RAS) to organise a time to come and visit you. This FREE assessment is required to find out what kind of help you may need, and the services that are best for you, as well as your goals and what you would like to achieve.
STEP 3: Develop your Home Support Plan
RAS will work with you to develop a support plan, which will help you identify your strengths and the areas of your life where you are experiencing difficulty. A plan will enable you and the assessor to identify the types of support that will best suit you as you work towards achieving your goals.
STEP 4: Referring you for service
If you require services, your assessor will work with you to identify the service provider who will be able to best meet your needs. They will be able to send information to your selected service provider in order for them to deliver the services in line with your support plan.
STEP 5: Contact your service provider
Once you have decided on a service provider, you can provide them with a code (given to you by the assessor) to allow them to provide services to you. If your situation changes at any time, for example if your health deteriorates, you should get in contact with RAS to check whether you should be reassessed, or you can contact McLean Care® on 1300 791 660 and we can arrange this for you.
The Home Care Package Programme and Commonwealth Home Support Programme, provided by McLean Care, are funded by the Australian Government Department of Health. Although funding for these services has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.
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